At byflowersboulevard.com we are committed to protecting the privacy of all visitors and customers who visit our site. The information we collect are purely for the purpose of maximising our services. Our privacy policy not only applies to the anyone who has volunteered information to our site during the course of visiting byflowersboulevard.com

All information that is collected is only stored for the duration of the contract between us (By Flowers Boulevard) and the customer or visitor. byflowersboulevard.com will only collect information that is relevant to the order - name of the sender, sender’s phone number, recipient’s name, address, contact number - through secure means. The relevant information will be cleared from our database at the conclusion of the aforementioned contract.

We will only hold onto information if the customer has specified that they allow it (through volunteering in joining our mailing list or making an account on our website). Under no circumstances do we disclose any of our customer information to any third parties. Details will only be provided to a third party when ordered by the law, for goods or services which the customer has purchased, or to protect the copyright, trademarks or other legal rights owned by By Flowers Boulevard.

Customers have the right to not provide their own personal information, but that may mean the order cannot proceed through. In the case where customers want to change, remove or modify the information they have provided, please contact us directly.

byflowersboulevard.com does not and will not sell or deal in personal or customer information. We may however use it in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve the website and its services but not for any other use.

By Flowers Boulevard may be required, in certain circumstances, to disclose information in good faith and where By Flowers Boulevard is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of By Flowers Boulevard, our customers or third parties.

In the event of a complaint or concern, the website byflowersboulevard.com does not allow nor have the option to file a complaint. Therefore, please contact us directly to speak with our team.

Our privacy policy is subject to change at any given time and will be updated as often as possible.

If you have any question about our privacy policy or the use of your personal information please don’t hesitate to contact us on (03) 9041 1838.